Effective Date: September 29, 2026
Last Updated: September 29, 2026
Version: 1.0
Azness (“Azness,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide when using our website, applications, products, and digital asset services.
This Privacy Policy explains what information we may collect, how we use and protect it, when we may share it, and the choices available to you.
By using Azness services, you acknowledge that your information may be processed as described in this Privacy Policy, subject to applicable laws and regulations.
This Privacy Policy applies to personal information collected through:
The Azness website
Azness applications and software
User accounts
Digital asset services
Trading and market-related services
Customer support
KYC and identity verification
Communications and notifications
Other services or features operated by Azness
This policy does not apply to third-party websites, applications, or services that may be accessible through links from Azness.
Depending on how you use Azness, we may collect several categories of information.
When you create an Azness account, we may collect:
Full name
Email address
Phone number
Date of birth
Country or region
Account credentials
Account preferences
Communication preferences
Where KYC or other verification is required, we may collect:
Government-issued identification documents
Passport information
National identity information
Driver's license information
Residential address
Proof of address
Selfies or photographs
Facial or liveness verification information
Source of funds information
Source of wealth information
Other information required for identity verification
Please refer to our KYC Policy for additional information about identity verification.
When you use Azness services, we may collect information relating to your transactions, including:
Digital assets involved
Transaction amounts
Transaction dates and times
Deposit and withdrawal information
Wallet addresses
Transaction identifiers
Trading activity
Order information
Fees
Transaction status
Blockchain transactions may also be recorded publicly on the relevant blockchain network.
When you access Azness services, we may automatically collect technical information such as:
IP address
Device type
Operating system
Browser type
Device identifiers
Language settings
Time zone
Network information
Login information
Access times
Application information
Security and diagnostic information
We may collect information about how you interact with our services, including:
Pages visited
Features used
Search or navigation activity
Trading interface interactions
Login activity
Security events
Error reports
Performance information
If you contact Azness or communicate with us, we may retain information relating to the communication, including:
Support requests
Emails
Messages
Attachments
Feedback
Account-related communications
We may collect information through:
Information you provide directly
Your use of Azness services
Cookies and similar technologies
KYC and identity verification providers
Fraud prevention and security providers
Blockchain analytics providers
Payment or transaction service providers
Public blockchain networks
Publicly available sources
Authorized business partners
Other lawful sources
Azness may use personal information for purposes including:
We may use information to:
Create and manage accounts
Provide trading and digital asset services
Process deposits and withdrawals
Process transactions
Provide customer support
Maintain platform functionality
We may use information to:
Verify identity
Conduct KYC checks
Perform customer due diligence
Conduct AML and CFT monitoring
Screen for sanctions
Detect fraud and financial crime
Meet legal and regulatory obligations
We may use information to:
Protect accounts
Detect unauthorized access
Prevent fraud
Monitor suspicious activity
Investigate security incidents
Protect our infrastructure
Improve platform security
We may use information to:
Improve our products
Develop new features
Analyze platform performance
Troubleshoot technical problems
Understand how users interact with our services
Improve user experience
We may use your information to send:
Transaction notifications
Security alerts
Account notifications
Service updates
Policy updates
Customer support communications
Other relevant communications
Where required, we will obtain appropriate consent for marketing communications.
Azness may use cookies, local storage, pixels, tags, and similar technologies to operate and improve our services.
These technologies may be used for:
Authentication
Account security
Session management
Preferences
Analytics
Performance monitoring
Fraud prevention
Website functionality
You may be able to control cookies through your browser or device settings.
Disabling certain cookies may affect the functionality of some Azness services.
Where applicable data protection laws require a legal basis for processing personal information, Azness may rely on one or more of the following:
Performance of a contract
Compliance with legal obligations
Legitimate interests
Consent
Protection of vital interests
Other lawful bases permitted by applicable law
The appropriate legal basis may depend on the type of information and the purpose for which it is processed.
Azness does not treat your personal information as a commodity for sale.
We may share information with appropriate parties where necessary to provide services, maintain security, comply with legal obligations, or operate our business.
These parties may include:
We may work with third-party providers for:
Identity verification
KYC and AML screening
Blockchain analytics
Cloud infrastructure
Security
Data storage
Customer support
Analytics
Payment processing
Communications
Technical services
We may disclose information to regulators, law enforcement agencies, courts, financial intelligence authorities, or other competent authorities where required or permitted by applicable law.
Information may be shared with professional advisers such as legal, accounting, compliance, auditing, or security professionals where appropriate.
If Azness is involved in a merger, acquisition, restructuring, financing, sale of assets, or similar transaction, information may be transferred as part of that transaction subject to applicable legal requirements.
Digital asset transactions may involve public blockchain networks.
Transactions recorded on a public blockchain may be permanently visible and may include information such as wallet addresses, transaction amounts, transaction timestamps, and transaction identifiers.
Because blockchain networks are decentralized, information recorded on a blockchain may not be removable or alterable by Azness.
You should consider this before initiating a blockchain transaction.
Azness and its service providers may process information in countries other than the country where you reside.
Where personal information is transferred across borders, Azness will take reasonable steps to handle such transfers in accordance with applicable data protection requirements.
The protections applicable to your information may vary depending on the jurisdiction.
Azness uses reasonable technical, organizational, and administrative measures designed to protect personal information against:
Unauthorized access
Unauthorized disclosure
Loss
Misuse
Alteration
Destruction
Security measures may include access controls, authentication systems, encryption where appropriate, monitoring, logging, infrastructure security, and other safeguards.
However, no internet-based system can be guaranteed to be completely secure.
Azness retains personal information for as long as reasonably necessary for the purposes described in this Privacy Policy.
Information may be retained for longer periods where required by:
Applicable laws
AML and KYC requirements
Tax requirements
Accounting obligations
Legal disputes
Fraud prevention
Security requirements
Regulatory obligations
Retention periods may vary depending on the type of information and applicable jurisdiction.
Depending on your location and applicable law, you may have rights relating to your personal information.
These may include the right to:
Request access to personal information
Request correction of inaccurate information
Request deletion of information
Request restriction of processing
Object to certain processing
Request data portability
Withdraw consent where processing is based on consent
Lodge a complaint with a relevant data protection authority
These rights may be subject to legal and regulatory limitations.
For example, Azness may be required to retain certain information to comply with AML, KYC, tax, legal, or regulatory obligations.
You may be able to access or update certain account information through your Azness account.
If you believe that information associated with your account is incorrect, you may contact Azness support or the appropriate privacy contact.
Additional verification may be required before certain information can be changed.
Azness may send service-related communications that are necessary for operating your account.
Where required, marketing communications will be sent in accordance with applicable laws and consent requirements.
You may be able to unsubscribe from promotional communications using the unsubscribe option included in the communication.
You may continue to receive important service, security, legal, and transaction-related communications even after opting out of marketing messages.
Azness services are not intended for individuals who are not legally eligible to use the relevant services under applicable law.
We do not knowingly collect personal information from children where such collection is prohibited by applicable law.
If you believe that a child has provided personal information to Azness in violation of applicable requirements, please contact us.
Azness may contain links to third-party websites, applications, services, or resources.
Azness is not responsible for the privacy practices, security, or content of third-party services.
We recommend reviewing the privacy policies of third-party services before providing them with personal information.
Azness may use third-party providers to assist with:
Identity verification
Document verification
Liveness detection
Sanctions screening
Fraud detection
Blockchain analytics
Transaction monitoring
Security
These providers may process personal information on behalf of Azness or independently where permitted by applicable law.
Azness may monitor account, device, network, and transaction information to identify potential fraud, account compromise, abuse, and other security threats.
This may include analyzing:
Login patterns
IP addresses
Device information
Account activity
Transaction behavior
Wallet activity
Security events
Such monitoring helps protect users and the Azness platform.
Azness may use automated systems to assist with identity verification, fraud detection, transaction monitoring, security checks, and risk assessment.
Where applicable law provides rights relating to solely automated decisions that produce legal or similarly significant effects, Azness will provide applicable protections and review mechanisms.
If you close your Azness account, we may continue to retain certain information where necessary to satisfy legal, regulatory, security, fraud prevention, dispute resolution, or other legitimate requirements.
Closing an account does not necessarily result in immediate deletion of all information.
Azness may update this Privacy Policy periodically.
Changes may be made to reflect:
Changes in our services
New technologies
Changes in legal requirements
Regulatory developments
Changes in data processing practices
Security improvements
When appropriate, we will provide notice of material changes through the Azness website, application, email, or other appropriate channels.
The latest version will be identified by its effective and last updated dates.
If you have questions, requests, or concerns regarding this Privacy Policy or your personal information, please contact:
Azness Privacy Team
Email: privacy@azness.com
For compliance and AML-related matters:
Azness Compliance Team
Email: compliance@azness.com
This Privacy Policy provides general information about how Azness may process personal information.
Specific privacy rights, obligations, and requirements may vary depending on your country or region and the services you use.
This Privacy Policy should be read together with the Azness Terms of Service, KYC Policy, AML Policy, Risk Disclosure, and other applicable policies.
Azness — Your Crypto. Your Future.