Effective Date: September 29, 2026
Last Updated: September 29, 2026
Version: 1.0
Azness is committed to maintaining a secure, transparent, and responsible digital asset platform.
This Know Your Customer (“KYC”) Policy explains how Azness may collect, verify, and maintain customer information to establish and verify the identity of users and to help prevent fraud, money laundering, terrorist financing, sanctions violations, identity theft, and other unlawful activities.
KYC requirements may vary depending on the customer's location, products and services used, transaction activity, risk profile, and applicable legal and regulatory requirements.
The purpose of our KYC process is to:
Verify customer identities
Protect accounts against unauthorized use
Reduce identity fraud and impersonation
Prevent the misuse of Azness services
Support our AML and CFT framework
Identify and manage financial crime risks
Meet applicable legal and regulatory requirements
Protect the integrity and security of the Azness platform
Azness may require customers to complete identity verification when creating an account or before accessing certain products, services, or transaction limits.
Additional verification may also be required when:
Account information changes
Transaction activity increases
A transaction presents additional risk
Existing information needs to be updated
Required by applicable law or regulatory requirements
Azness identifies potential security or compliance concerns
The verification requirements applicable to a customer may vary by jurisdiction and account activity.
Depending on the verification requirements applicable to you, Azness may collect information such as:
Full legal name
Date of birth
Nationality
Residential address
Phone number
Email address
Government-issued identification document
Passport
National identity card
Driver's license
Other accepted identity documents
Azness may also request:
Selfie or facial verification
Liveness verification
Proof of residential address
Source of funds information
Source of wealth information
Purpose of transactions
Other information required for compliance or risk assessment
The KYC process may generally involve the following steps:
Create an Azness account using the required registration information.
Provide the personal and identity information requested by Azness.
Submit an accepted identity document where required.
The document should be valid, readable, and belong to the account holder.
Azness or an authorized verification provider may perform additional checks, including facial or liveness verification.
The submitted information may be reviewed using automated systems and, where necessary, manual compliance review.
Once the verification process is completed, the account may be approved, require additional information, or be subject to restrictions depending on the outcome.
The documents accepted for verification may vary depending on the customer's country and verification requirements.
Commonly accepted documents may include:
Passport
National identity card
Driver's license
Other government-issued identification documents
Documents must generally be valid and readable.
Azness may reject documents that are expired, damaged, altered, unclear, incomplete, or otherwise unsuitable for verification.
In certain circumstances, Azness may request proof of residential address.
Examples may include:
Utility bills
Bank statements
Government correspondence
Official residence documents
Other acceptable documents showing the customer's name and address
The document requirements may vary depending on the customer's jurisdiction and risk profile.
Azness may request information about the source of funds or source of wealth where necessary to understand and manage financial crime risks.
Customers may be asked to provide supporting information or documentation demonstrating how funds were obtained.
Examples may include:
Employment income
Business income
Investment proceeds
Savings
Asset sales
Other legitimate sources of funds
Additional verification may be required for higher-risk customers or transactions.
Azness may apply Enhanced Due Diligence (“EDD”) where a customer, transaction, or relationship presents increased financial crime risk.
EDD may include:
Additional identity verification
Additional documentation
Source of funds verification
Source of wealth verification
Additional information about transactions
Increased transaction monitoring
Additional compliance review
Enhanced Due Diligence does not necessarily mean that a customer has engaged in unlawful activity. It is a risk-management measure applied where additional information or review is appropriate.
As part of its compliance framework, Azness may screen customer information against applicable sanctions lists, politically exposed person (“PEP”) databases, adverse media sources, and other relevant risk information where appropriate.
A potential match may result in additional verification or compliance review.
Where required by applicable law, Azness may restrict or suspend relevant services.
Azness may identify and assess customers who are considered politically exposed persons (“PEPs”) under applicable requirements.
PEP status does not automatically mean that a customer cannot use Azness.
However, additional due diligence or monitoring may be applied where required by the applicable risk framework.
Where a customer is a company, organization, or other legal entity, Azness may require information regarding the entity and its beneficial owners.
This may include:
Legal entity name
Registration information
Registered address
Ownership structure
Directors or authorized representatives
Beneficial owners
Identity documents of relevant individuals
Additional documentation may be requested where necessary.
Customers are responsible for providing accurate, complete, and up-to-date information.
Providing false, misleading, incomplete, or fraudulent information may result in:
Delayed verification
Additional verification requests
Account restrictions
Suspension
Termination of services
Other appropriate action
Customers should update their information when relevant details change.
Verification times can vary depending on:
Quality of submitted documents
Accuracy of information
Verification provider processing
Customer location
Additional compliance checks
Account or transaction risk
Submitting clear, valid, and accurate information can help reduce unnecessary delays.
If Azness cannot verify a customer's identity, it may request additional information or documentation.
Verification may fail because of:
Incorrect information
Invalid documents
Expired documents
Poor-quality images
Information that does not match
Inability to complete required verification
Other verification or compliance concerns
Azness may restrict certain services until verification requirements are satisfactorily completed.
Azness may restrict, suspend, or terminate an account where:
Required KYC information is not provided
Identity cannot be satisfactorily verified
False or misleading information is provided
Suspicious activity is identified
Sanctions-related concerns arise
Fraud or identity theft is suspected
Continued access creates unacceptable compliance or security risk
Required by applicable law or regulatory requirements
Where permitted, Azness may provide customers with information about the applicable review or next steps.
KYC is not necessarily a one-time process.
Azness may periodically review and update customer information based on risk, account activity, regulatory requirements, or changes in the customer's circumstances.
Customers may be asked to complete verification again or provide updated documents.
Azness takes reasonable measures to protect information collected during the KYC process.
KYC information may be processed by Azness and authorized service providers for purposes including:
Identity verification
Fraud prevention
AML and CFT compliance
Sanctions screening
Account security
Legal and regulatory compliance
Information is handled in accordance with applicable privacy and data protection requirements.
For more information, please review the Azness Privacy Policy.
Azness may use specialized third-party service providers to assist with identity verification, document verification, liveness detection, sanctions screening, fraud prevention, and other compliance processes.
Such providers may process information on behalf of Azness in accordance with applicable agreements and legal requirements.
Azness may retain KYC and verification information for the period required by applicable laws, regulations, compliance obligations, and legitimate business requirements.
Retention periods may vary depending on the type of information and applicable jurisdiction.
Customers are responsible for:
Providing accurate information
Submitting valid documents
Keeping account information up to date
Completing additional verification when requested
Protecting their account credentials
Not allowing another person to use their account
Cooperating with reasonable compliance requests
Azness treats customer information as confidential and limits access to authorized personnel and service providers with legitimate business, security, compliance, or legal requirements.
Azness may disclose information to competent authorities, regulators, law enforcement agencies, or other parties where required or permitted by applicable law.
Azness may update this KYC Policy from time to time to reflect changes in:
Applicable laws and regulations
Regulatory guidance
Azness products and services
Financial crime risks
Verification technology
Internal compliance procedures
The latest version will be made available on the Azness website where appropriate.
For questions regarding KYC or identity verification, please contact:
Azness Compliance Team
Email: compliance@azness.com
KYC requirements may differ depending on your country, account activity, products and services used, and applicable legal or regulatory requirements.
Completing identity verification does not guarantee access to every Azness product or service.
Azness may request additional information or apply restrictions where required for security, compliance, risk management, or legal purposes.
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